Sometimes issues at an apartment complex can go unresolved for a long time. You complain about something and management refuses to do anything to rectify the issue.
Typically, when I have an issue, I will complain to management and give them a week to work on the problem. If the problem is in a common area, I'll talk to neighbors about it and see if they will complain as well.
If there is still no resolution, I go to the rental company website and escalate the issue to the next level of management. This can be done iteratively.
My last and final level of escalation would be to leave a review on apartmentratings.com. When it comes to problems at an apartment complex, the squeaky wheel gets the grease. You have to make complaints to get anything fixed. If there is a problem at your complex get heard and get it fixed.
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