As a tenant, I'm always dismayed when a property management company doesn't take proper care of an apartment complex. But, the folks in the rental office can be very clueless about issues on a property. If you think about it, it makes sense. The leasing consultants and complex manager aren't out and about on the property after dark or when it rains. They won't notice a plugged gutter or bugs in a hallway or a streetlight that is out. But, as a tenant, you do notice. When you see something, you need to say something. No one else will.
Over the years, I've reported holes in a building, siding falling from an eave, evidence of a burglary, bugs in hallways, and terrible leaks at the carwash. My wife has often called in about street lights that were out or that were flashing intermittently. Hearing all that, you'd think we live in a ghetto. But, we don't. We live in one of the nicer apartment complexes in our area. Of course, it's only a nice complex because people do call about problems. So, if you see a serious issue on the grounds of your apartment complex, call it in!
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