If you are considering a move into a different apartment, apartmentratings.com is an indispensable resource. But I suspect that many landlords know this and write false positive reviews for their complexes. False positive reviews tend to paint the women who work in the rental office as beautiful, cheerful, and helpful. It's their own vanity that gives them away. In a sea of suspicious positive reviews, the "no" reviews on apartmentratings.com become much more important. When we are considering an apartment complex, my wife and I look at the negative reviews first.
We tend to discount all reviews that are written by people who pay their rent late or who were hassled for making noise. If the person got into a hassle with the rental office because they didn't pay their rent on time, the issue lies with them. If you are playing your stereo too loud or hosting large parties, the police should simply take you out to the trash compactor and summarily execute you. You'll get NO SYMPATHY from us.
But, if a negative review addresses problems with bugs, vermin, crime, noise, or maintenance, we'll tend to listen and file it away. When we can identify with a tenant's complaint, it triggers our spidey senses and we listen. If the apartment complex responds, we want to see an aggressive solution to the problem.
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